We hope this letter finds you well, and we appreciate your continued support of QSSI, and its family of brands. As a valued customer, we believe it is important to keep you informed about changes to our policies and procedures that may impact your business with us.

Beginning October 2, 2023, we will be implementing a credit card fee of 3% on all transactions made using credit cards. This decision was not taken lightly. After careful consideration of rising processing costs, we have determined it necessary to implement this fee to ensure the long-term sustainability and growth of our business.

We understand that this change may be an inconvenience for some customers, which is why we want to highlight an alternative payment method that can help you avoid this fee entirely. We strongly encourage you to consider utilizing ACH (Automated Clearing House) transfers for your transactions with us. ACH transfers provide a secure and cost-effective way to transfer funds directly from your bank account to ours, bypassing the credit card fee altogether.

We appreciate your understanding and collaboration during this transition. Rest assured that the credit card fee is in line with industry standards.

Thank you for your trust and loyalty to QSSI and its family of brands. We value your continued partnership and look forward to serving you with our utmost commitment to excellence.

We are writing to inform you of an upcoming change that will take effect on January 1, 2024.  In our commitment to providing you with the highest quality products/services, we occasionally need to adjust our prices.  After careful consideration, we have decided to implement a moderate price increase of 3.5%.

This adjustment is necessary to ensure that we can continue delivering the exceptional service and value that you expect from us.  We understand that any price change may raise questions, and we want to assure you that this decision was not made lightly.

All open quotes prior to January 1, 2024 will be honored until the quote expires.

We remain dedicated to providing you with top-notch products/services, exceptional customer support, and ongoing improvements.  Your satisfaction is of the utmost importance to us, and we believe that this adjustment will contribute to sustaining the quality you have come to expect.